Shipping policy
📦 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday).
Once your order is processed, you will receive a confirmation email with tracking details.
Please note: Orders are not processed or shipped on weekends or public holidays.
🌍 Shipping Time
Estimated delivery times vary depending on your location:
- 🇺🇸 United States: 5–10 business days
- 🇬🇧 United Kingdom: 5–10 business days
- 🇪🇺 Europe: 6–12 business days
- 🌏 Australia & New Zealand: 6–12 business days
- 🌐 Rest of the World: 7–15 business days
Delivery times are estimates and may vary due to external factors such as customs, weather, or carrier delays.
💸 Shipping Fees
- We offer Free Shipping on all orders (limited-time promotion)
- Any applicable taxes or customs duties are the responsibility of the customer
🔎 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package anytime using the provided link.
⚠️ Delays & Lost Packages
While we strive to deliver your order on time, delays may occasionally occur due to:
- High demand periods
- Customs processing
- Shipping carrier issues
Wessae™ is not responsible for delays caused by third-party carriers.
If your package is lost or significantly delayed, please contact us at:
📧 support@wessae.com
📬 Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
🔒 Order Changes & Cancellation
- Orders can be modified or canceled within 12 hours of purchase
- After this time, orders may already be processed and cannot be changed
❤️ Our Commitment
At Wessae™, we are committed to delivering your order safely and efficiently.
Your trust means everything to us, and we’re here to support you every step of the way.